Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received. ZADA will not accept any returns after 30 days.

Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all ZADA and product tags attached. Defective items must be reported within 2 days, if not reported we will not issue credit. If you believe you have received an incorrect merchandise, please contact us within 24 hours of receiving your package.
Merchandise purchased online can be returned to one of our store locations. Please keep in mind that in-store returns will be issued store credit that can only be used in-store.